This guide will walk you through the process of sending custom emails to participants using our platform. Customized communication is key to engaging your audience effectively, and showroom.so makes it easy for you to connect with your participants through personalized emails.

With Showroom, you have the ability to automatically send emails to participants when they complete a submission.

This feature can be utilised in various ways, such as sending participants their results or delivering lead magnets.

This allows you to send a quick email to participants whenever they complete a form, survey, lead page, quiz, payment page, or make a calculation, as long as they provide their email address.

This feature is only available for users with PRO and CUSTOM plans.

Accessing the Email Configuration

1. Log in to your Showroom account.
2. Once logged in, create or navigate to the project where you want to send custom emails to participants.
3. Go to Project Settings, scroll down to “Follow-up email” section.

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There should already be an Email question type in the project.

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Creating a Custom Email

1. Within the "Follow-up email" section, you should find an option to create a new email or customize an existing one.
2. Click on the "Setup" button to start crafting your custom email.
3. Provide a clear and concise subject line that grabs the participant's attention.